I thought moving my site was going to be a piece-of-cake. I was wrong, but not about my choice for the new site. My former Host, unknown to me did some very non-standard stuff. This increased the difficult of the move. The Identity support team ca
We love them.
WebHostingPad was awesome. Great Customer Support which i have seen from past 6 years, really. I would like to say special thanks to Ron Reddy who gave me some beautiful assistance through emails with simple steps. 10 stars to webhostingpad staff
They used to be good. Now site is down every other week and just got off 2HR HOLD TIME! While my site was down in the middle of the day because they chose to do move my site; with no warning. Amazing.
you need a way for a potential customer to trial your service for a month.
Just want to pass along that Identity chat support was incredibly helpful just now. Not only did he identify a hidden problem (at least to me) before I listed all the things I had been tampering with – he manually fixed it for me! In addition, Cor
I recently needed assistance with my domain renewal. I received excellent customer service in getting my domain renewed. No hassles whatsoever!
I have been using Identity for ages, now. I host many websites with them. I am with them not only because of the pricing but also the exceptional support that their team gives to me and exceeds my expectation. often. I love Identity service and suppor
Hosting three sites there, got hacked too many times (twice in past two weeks). Support was slow to response… They dont reply on chat or to emails, and required me to make international calls to talk to them about THEIR problem…
The Identity has been excellent as the service providers for webshosting,in terms of technical support staff,prompt service and up-time.I had opted the benefits and got a good offer even after enrolling to upgrade freely for a year.The tools are sophist
My experience with Identity.com began when I had to move a client to another hosting company due to some awful downtime. I had to find a hosting company and began work within hours. After doing some research, I came up with Identity.com (I will
I just wanted to say that Edward resolved a fairly uncommon email issue for me getting my business back on track in minutes. Great work on his part.
Absolute Garbage. Terrible Interface and tech support. Piss off Identity.
they answer my questions quickly
Quick, friendly and professional response. My question was answered in a way I could understand and act on. Thank you.
Customer support is horrible. Save yourself time and energy and use any other host.
I am not a Geek so I needed it a hosting company that had an easy to use site builder and great support. Identity.com is just that. They helped all the way thru the process of moving my domain name and using their site builder. I now have a site I ca
I hired the service today, 10 hours ago, now with all your assistants help, I have mi site working fine, my mails, everything, I can´t tell you how happy I am, so please take it on account about your employees. I hope the service keeps like this always
Identity offers quality, reliable hosting. The times I have needed tech support have been issues that were from my end, such as forgotten passwords, and other management things. They have been helpful, quickly responsive, and have resolve the issue
I wanted to take the time to commend Nick W. on an outstanding customer service experience. I used the online chat, and it was very easy to use! My interaction with him was fluid and he resolved all of my issues. Thanks so much! Lynette
Just wanted to take a moment to commend Robert & Stephanie of Identity Technical support for their great service via online chat! It was a pleasure working with them today!
Had an amazing experience with Clarence today! He was professional, friendly and very helpful! A pleasure to contact customer service with Identity because of staff members like Clarence! Thank you for the wonderful Service!
Just transfered my site and the support is top notch: friendly, knowledgeable USA techs. Hosting speed is noticeably faster than my mobile me account. Very Pleased so far.
Huge problem as the website reformat lost all integrity…a ticket to Identity solved the problem by reloading a backup copy ….whew, we are saved. Excellent help and support. Thank you.
So this is what happened:
Yor`re the best !!! Thank you !
I was previously using another hosting company and my wordpress site would be constantly down and help was always difficult to get. Moving to Identity has been the best thing I have done. There hosting now carries 3 WordPress sites for me with ama